If you feel concerned about COVID-19
Consultation desks for COVID-19
Advice offered here is divided into three categories, depending on your symptoms and situation.
If you have a primary care doctor and are having the following symptoms
- You have relatively minor cold symptoms like fever and cough If you are pregnant or have a condition that could worsen (an underlying condition like advanced age, diabetes, heart problems, respiratory illness (e.g. COPD), undergoing dialysis, taking immunosuppressant or cancer medications, etc.) please get consultation immediately. If you do not fit this description, please get consultation if you have had symptoms for four days or more.
- If you are short of breath (having difficulty breathing), sluggish (fatigued), a high fever, or other serious symptoms Symptoms vary between individuals, so if you consider your symptoms severe, get consultation immediately. The same goes for those who have had to continually take fever medicine.
Please get consultation by telephone from the medical institution you usually use. (Even if you do not have the symptoms listed above, if you are anxious, please get consultation by telephone from the medical institution you usually use.)
If you do not have a primary care doctor and are having the following symptoms
- You have relatively minor cold symptoms like fever and cough If you are pregnant or have a condition that could worsen (an underlying condition like advanced age, diabetes, heart problems, respiratory illness (e.g. COPD), undergoing dialysis, taking immunosuppressant or cancer medications, etc.) please get consultation immediately. If you do not fit this description, please get consultation if you have had symptoms for four days or more.
- If you are short of breath (having difficulty breathing), sluggish (fatigued), a high fever, or other serious symptoms Symptoms vary between individuals, so if you consider your symptoms severe, get consultation immediately. The same goes for those who have had to continually take fever medicine.
Telephone consultation center for returnees and those in close contact with them
- Weekdays (daytime):
- Posted at the Health care center phone numbers are available on the Okinawa Prefectural Government website.
A "Consultation Center for Recent Arrivals and People Who Have Been Exposed" have been established at each health care center to counsel those who are suspected of having COVID-19.
If your symptoms do not match the descriptions above, please consult the COVID-19 Call Center.
Tokyo Novel Coronavirus Call Center (Support in English, Chinese, Korean and Japanese)
- Open all day
- 098-866-2129
The number of calls to wrong numbers has been increasing. Please confirm the number before calling in order to prevent calling the wrong number.
If you feel anxious
If you are worried that you may have been infected or if you want to know how to prevent infection, please call the Novel Coronavirus Call Center listed below.
Tokyo Novel Coronavirus Call Center (Support in English, Chinese, Korean and Japanese)
- Open all day
- 098-866-2129
The number of calls to wrong numbers has been increasing. Please confirm the number before calling in order to prevent calling the wrong number.
If your primary care doctor or the COVID-19 testing consultation desk has determined that you require COVID-19 outpatient testing (recent arrivals and those who have been exposed)
A physician determines that testing is necessary Avoid public transportation, wear a mask, and get tested.
The results of the PCR test which was determined necessary by a physician
The result is positive
You will be hospitalized at a medical institution designated for contagious diseases or housed in a lodging facility for medical treatment and recuperation.
The result is negative.
Rest at home and seek treatment at a medical institution if necessary.
However, if symptoms do not improve, please consult the testing consultation desk or your primary doctor again.